Dear White Mountain Oil,

"Dana, Gary and I thank everyone at WMO for excellent service and rapid response last week during the bitter cold spell. Please extend a special thank you to dispatch, service technicians and the drivers-they are terrific! Sincerely,"

Paula and Gary, Conway

Dear White Mountain Oil,

"We want to give a BIG “shout out” for the roadside assistance we received on Sunday on the Haley Town Road! Our truck overheated and we were in the cell phone dead zone. Todd Miller went out of his way to bring back a couple of gallons of water and follow us as we limped to town to leave the truck for towing. Good Samaritans still exist! We are most grateful!"

Paul & Maryilyn, West Baldwin

Dear White Mountain Oil,

"We had a gas fireplace put in by y'all. The best investment we ever made! Hit the remote and it's roasty toasty. Thank you."

Michelle, Bartlett

Dear White Mountain Oil,

"I called at 6 this morning because the wind had knocked out my heat. One minute later I had a callback and an hour later the crew (Travis and Jim) were here and I had heat. Thank you, White Mountain Oil & Propane for always excellent service especially during an emergency. You're the best!"

Shelly

Dear White Mountain Oil,

"Thanks Keith and WMOP Team for fixing my heat this morning.  Keith got the system running again by replacing the TACO, Inc Zone Valve Relay.  The repair was just in time before the cold comes back to the valley tonight."

Jorge, Conway

Dear White Mountain Oil,

"Hi, I talked to Ellen....she did a fantastic job. She was awesome. I just wanted to give you a heads-up....I know no one ever calls with complements. She is one of the best customer service representatives I've dealt with in a long, long time. She did a great job." 

Brian, Bartlett

Dear White Mountain Oil,

“Late Thursday night I got a call from my son that his furnace was making grinding noises. We placed a call to White Mountain Oil then received a call back within minutes from Shawn. He was there in 10 minutes, diagnosed the problem, returned for a part, and we were back in business. Thanks Shawn and WMOP!”

Tim, North Conway

Dear White Mountain Oil,

"Thank you for the fantastic service to the community."

Ann, North Conway

Dear White Mountain Oil,

"I just wanted to extend to you and your team a big THANK YOU for the excellent service from the sale to the installation of our new Heat/Glo gas fireplace stove. Everything was completed and done with total professionalism. We are very happy with the end result. Love the product and more than impressed with the set-up, installation, and clean up. We'll look forward to having a warm and cozy condo this winter. Great job!!!"

Cindy & Gerry, Glen

Dear White Mountain Oil,

"We were very pleased with the service provided by Don and Peter as they installed a 500 gallon tank, connected to the house by a trench, and installed a heater for us. Very courteous, efficient and hard workers who made extra effort to make it all work nicely. I appreicate it when people comment on my work and I think you should be aware of our appreciation of a job well done."

Jim, Albany

Dear White Mountain Oil,

"I wish to praise one of your drivers. Scott responded to a situation concerning a problem with the amount of gas that I had in my tank. He came to my residence after regular business hours and delivered propane, in the dark with a flashlight, listened to my problem, checked for leaks, lit the pilots for the furnace and hot water heater and treated me with respect and kindness. He certainly is an excellent ambassador for your company."

Joyce, North Conway

Dear White Mountain Oil,

"Hi Manny, I just wanted to let you know that the boiler is behaving normally and the issue is fixed. Thank you for putting in the extra effort to get the water heater installed, you did great work. Take care and thanks again"

Chuck

Dear White Mountain Oil,

"I wish to thank everyone at White Mtn Oil especially Curtis for all their assistance and help over the years. They have all treated me with the greatest respect and in all emergencies have been there for me. Please relay a sincere thank you to all concerned and thank you for your patience."

Jeanette, Fryeburg

Dear White Mountain Oil,

"Manny, Just a note to thank you for your professional service on Saturday 1/7/18 in the wee hours of the night. Although you were exhausted, you found the problem and fixed it right away. If we should have to have an emergency service again, I hope they send you, Best regards,"

Randy, Glen

Dear White Mountain Oil,

"Todd, we just wanted to drop you a line at White Mt. Oil and tell you what a wonderful job Shane did today. He was on time and very friendly, and professional. He is an asset to White Mtn Oil! He cleaned our stove and put in a new fan. He was very professional and did a great job! He is a keeper! Thank you Shane! Always, "

Barb and Pat

Dear White Mountain Oil,

"Just wanted you to pass this along to the 'higher-ups'. You all are wonderful. We've been owners of our condo for over 20 years and we think you all have been just marvelous. We have enjoyed being your customer." 

Maria, Jackson

Dear White Mountain Oil,

"Thank you for taking care of our problems so quickly and for your always wonderful service."

Kurt, Intervale

Dear White Mountain Oil,

"Dear Curtis, Thank you and White Mt. Oil for your immediate attention to the heating situation here. This just continues adding to your reputation as a quality company with customers satisfaction as a high priority! Sincerely"

Elaine, Conway

Dear White Mountain Oil,

"I just wanted to say thank you so much for helping our families this winter by providing all the warm jackets, snow pants, hats and mittens. The clothing drive that White Mountain Oil puts on each year is so wonderful and very much appreciated! I tell all the families that I give the winter clothing to about your generous donations so the community knows how wonderful you are! Thank you!"

Children Unlimited, Conway

Dear White Mountain Oil,

"Thank you to ALL your Service and Delivery guys in this awful cold winter. A long time customer appreciation. Thank you."

Peg, Center Conway

Dear White Mountain Oil,

"I want to thank White Mountain Oil and Travis for taking care of my heating concerns. Sincerely,"

Kurt, Intervale

Dear White Mountain Oil,

"I am writing a short note to express our gratitude for two of your employees, Bill and Charlie for their outstanding work recently at our property. They should be commended on their professionalism and hard work." 

Robert, Eaton

Dear White Mountain Oil,

"Hi Kim, I just wanted to say thank you so much for all the wonderful coats, mittens, hats and snow-pants that you donated for our families.  We really appreciate White Mt. Oil and all your wonderful customers - you helped a lot of families this winter and we thank you for your kindness. Sincerely," 

Cathy, Children Unlimited

Dear White Mountain Oil,

“After years only needing your fine delivery and cleaning services, this is the year for furnace repairs needs. Thank the women who take my phone calls and are always pleasant and helpful. I especially want to THANK ALL the repair men that have been so professional, knowledgeable, and reassuring to this old lady. You are always there for me. Thank you,"  

Peg, Conway

Dear White Mountain Oil,

"Thank you very  much. Manny stopped by just after we arrived. He was very informative and answered all of my questions. I really enjoyed him, his character and his knowledge. Thanks again." 

Barry, Bartlett

Dear White Mountain Oil,

"To you folks at White Mountain Oil: I would so like to thank you for bringing me two tanks of propane and hooking them up. I would have been in a world of hurt with broken pipes, etc. with this cold weather. Special thanks to Tom Caughey and Scott Parker, and the driver Arron Lavoie. Excellent service!!!!

Debony, South Conway

Dear White Mountain Oil,

"Hi and thank you...just want to say that your delivery guy (Patrick) is a really nice guy. His friendliness goes a long way....Thank you and have a great day" Thom

 

Thom, Jackson

Dear White Mountain Oil,

“Faith was so pleasant and helpful to work with… I have mad respect for this company!”

Jennifer

Dear White Mountain Oil,

"White Mountain Oil and Propane, you have a great employee in Kim! She was endlessly patient and helpful in assisting me to set up my online account with you and I appreciate her efforts very much"  

Karen, Jackson

Dear White Mountain Oil,

"Don M & Manny did a great job - Don with his in depth experience/knowledge & Manny was also very experienced & knowledgeable, but his installation of the meter demands extra recognition (a much better job than other meter installations in the complex).  I would highly recommend Don & Manny to anyone looking for customer feedback & would be happy to be a customer reference to WM Oil."

Millie, Intervale

Dear White Mountain Oil,

"I wanted you all to know that Jim, the Service Tech, was wonderful with the installation of our range and the sales man, Tom, was very helpful and personable. We are very pleased with White Mountain Oil." 

Tom, Moultonborough

Dear White Mountain Oil,

"Dana- Just wanted to let you know how pleased we were with the job Bill and his team did with the removal of the tank. They were extremely professional and left everything as they had found it (with the exception of the tank of course). Regards …" 

Bob, Conway

Dear White Mountain Oil,

"Dana, I’d like to share again how extremely helpful and timely your service and sales departments have been with me and my house in Sandwich. I’m very grateful." 

 

Paul, Sandwich

Dear White Mountain Oil,

"Russell and Tom, I can't thank you two enough for your services in the last week.  To be able to run laundry through my new washer and dryer in a new home after a cross-country drive---amazing.  And to think that it all happened as we emailed and spoke to each other from opposite coasts.  There is absolutely no doubt that your attention to my needs greatly eased my relocation to Tamworth.  Thank you so very much. Warmly,"

Maureen, Tamworth

Dear White Mountain Oil,

"I wanted to take a minute to say how efficient, seamless and professional the work on my heating system was. All involved were incredibly pleasant, skilled, conscientious and concerned. There will be some adjustments and tweaking of the system, but overall I am very pleased with the choice I made and very much enjoyed the gentlemen (Don M, Don E and Manny) that brought it all together. Thank you very much." 

Barry, Bartlett

Dear White Mountain Oil,

"Everyone who helped me when my heater was on the fritz was fabulous. I dealt with 3 different employees, 2 of which were working outside of their "departments", and they were each attentive and friendly. The service I requested was accommodated within hours of my request despite my remote location. THANK YOU!!!"

Cristin, Sandwich

Dear White Mountain Oil,

"I wish to express my thanks for the excellent job Shane did last Friday at our Glen home. He is a most professional technician and I appreciate his attention to detail and responsiveness. He was early for the appointment and conducted himself in a most professional and friendly manner. He is a credit to the company! We are most pleased with the service and support received from your staff and the company! Thanks again."

Art, Glen

Dear White Mountain Oil,

"Tom, thank you for your work and courtesy and your ability to fix the problem"

Joan, Jackson

Dear White Mountain Oil,

"I wish to express my appreciation for the promptness of service that I received. It is so gratifying in these times, to do business with a company where the employees are so polite, calls are returned on time, and delivery is so swift. Once again, thank you."

Gloria, Madison

Dear White Mountain Oil,

"Thank you for the oil delivery here in Eidelweiss. I know the roads can be a nightmare. I would also like the delivery dispatcher to know how much we appreciate his kindness. Best wishes and many thanks"

John, Eidelweiss

Dear White Mountain Oil,

"Y'all are great. The driveway here at Cooper Cabin, Middle Mtn is a bit tricky, and your delivery person just displayed a level of proficiency that was awe-inspiring. And our propane tank is now full! Nice work."

John, Jackson

Dear White Mountain Oil,

"Shortly before you closed for the day I called because I had no heat. Within 45 minutes Gary was knocking on my door and had it fixed in no time. He was so nice and so pleasant and I was very impressed with the quickness of his response to my house that I wanted to let you know."

Larry, Tamworth

Dear White Mountain Oil,

"A big “Thank you” to Andrea for providing such fast and detailed service regarding my budget account, and for treating me in a way that showed you value my business." 

Susan, North Conway

Dear White Mountain Oil,

"I am writing to compliment your employee Ms Ellen Belcastro Admin. Asst, Marketing & Sales Dept.  I have worked with her for three years now and she is always knowledgeable, helpful, efficient and just plain nice.  Judging from other compliments she has received on your company website I'm not the only one who thinks highly of her.  She deserves it. Thank you, Eileen" 

Eileen, Silver Lake

Dear White Mountain Oil,

"I'd like to thank you and your colleagues for the most professional and service oriented response today! I'm delighted that we chose White Mt. as our provider 7 years ago!"

Renee, Moultonborough

Dear White Mountain Oil,

"Dear Mr. (Curtis) Reynolds, We are in awe of your hands on service provided back in October to our propane heating gas burner. For the second time in 12 years you and your company team came up with the necessary repairs to keep our home warm during a very cold time. Having a service contract is obviously a must and we cannot thank you enough for taking care of us. Thank you."

Bill and Maureen,